Hive Industrial Services
Terms and Conditions
These Terms and Conditions govern your use of this website and your interaction with Hive Industrial Services, including requests for inspections, estimates, scheduling, cleaning services, documentation, and related communications.
By accessing this website, submitting a form, requesting a free inspection, scheduling service, or communicating with Hive Industrial Services, you agree to these Terms and Conditions. If you do not agree with these Terms, please do not use this website or request services through it.
Last Updated: July 10, 2026
Company Information
This website is operated by Hive Industrial Services, located at 345 N Hwy 89, Suite 540256, North Salt Lake, UT 84054, United States.
For all formal notices, service-related questions, scheduling issues, documentation requests, or customer support matters, please contact us at office@hiveindustrialservices.com. This email address is the official written communication channel for Hive Industrial Services.
Services
Hive Industrial Services provides commercial cleaning, inspection support, maintenance scheduling, and reporting services related to commercial kitchen exhaust systems and dryer vent systems.
Our services may include commercial kitchen hood exhaust cleaning, dryer vent cleaning, system inspection and service recommendations, before-and-after photo documentation, post-service reports, Job Safety Reports, assistance with service-related paperwork, maintenance scheduling, and service reminders.
Hive Industrial Services serves restaurants, retirement homes, assisted living facilities, schools, hotels, airports, malls, food trucks, and other commercial facilities across Utah.
No Guarantee of Inspection Approval or Code Compliance
Hive Industrial Services performs services in a professional manner and may assist clients with documentation, reporting, and maintenance records. However, we do not guarantee that any service, report, photo, invoice, cleaning, or documentation will result in approval by a fire marshal, health department, insurance provider, landlord, property manager, franchisor, government agency, or other third party.
The client remains responsible for understanding and complying with all applicable federal, state, county, city, fire safety, health department, insurance, lease, and operational requirements that apply to their business or facility.
Estimates, Free Inspections, and Pricing
Hive Industrial Services may offer free inspections or estimates. A free inspection does not create a binding service agreement and does not guarantee that services will be performed at a fixed price.
Pricing may depend on the type of facility, system size and condition, level of grease, lint, or buildup, accessibility of hoods, ducts, fans, rooftops, vents, or equipment, service frequency, safety conditions, required documentation, after-hours scheduling, and additional labor, equipment, or return visits.
Any estimate provided is based on the information available at the time. Hive Industrial Services may update the estimate if additional conditions, hazards, access issues, or service needs are discovered before or during the job.
Scheduling and Availability
Hive Industrial Services works to accommodate client schedules and may offer service outside regular business hours when available. Appointments may be rescheduled or delayed due to weather, unsafe working conditions, emergency calls, staff availability, property access issues, equipment limitations, or circumstances beyond our reasonable control.
Submitting a form or requesting an inspection through the website does not guarantee a confirmed appointment. An appointment is confirmed only after Hive Industrial Services communicates confirmation by email, phone, text message, or other direct communication.
Client Responsibilities
Clients are responsible for providing safe, timely, and reasonable access to the areas and equipment required for service, including kitchens, hoods, filters, ductwork, fans, rooftops, laundry areas, dryer vents, mechanical rooms, electrical panels or shut-off points, water access where required, and parking or loading areas.
Clients must notify Hive Industrial Services before service begins of any known hazards, restricted areas, equipment problems, roof access issues, alarm systems, security requirements, tenant restrictions, property rules, or special instructions.
If access is unavailable, unsafe, restricted, or materially different from what was disclosed, Hive Industrial Services may reschedule the service, adjust the price, or charge additional fees.
Site Conditions and Pre-Existing Issues
Hive Industrial Services is not responsible for pre-existing damage, defective equipment, improper installation, hidden conditions, structural problems, electrical issues, roof damage, water damage, pest activity, fire damage, mold, corrosion, or other conditions that existed before our work began.
Commercial exhaust systems, dryer vent systems, rooftops, ducts, fans, and related components may contain hidden defects or deterioration. If such issues are discovered, we may recommend repair, replacement, additional cleaning, or third-party evaluation.
Hive Industrial Services is not responsible for delays, failed inspections, business interruptions, or additional costs caused by pre-existing conditions or systems that were not properly installed, maintained, or accessible.
Service Limitations
Hive Industrial Services makes reasonable efforts to complete services thoroughly and professionally. However, some conditions may limit the results of cleaning or inspection support.
Limitations may include inaccessible ductwork or vents, poor system design, damaged or missing access panels, excessive buildup, unsafe roof or ladder access, electrical or mechanical hazards, equipment that cannot be safely moved, systems requiring repair before cleaning can be completed, or conditions requiring specialized contractors.
If a system cannot be fully cleaned or accessed, Hive Industrial Services may document the limitation and recommend next steps.
Reports, Photos, and Documentation
Hive Industrial Services may provide reports, photographs, invoices, Job Safety Reports, service records, or other documentation after service. These materials are intended to document work performed and support the client's maintenance records.
They are not legal opinions, engineering reports, code interpretations, insurance certifications, or guarantees of compliance. Hive Industrial Services may also retain copies of service documentation for internal records, quality control, scheduling, customer support, legal protection, and future maintenance planning.
Communications
By submitting your information through this website or otherwise contacting Hive Industrial Services, you agree that we may contact you regarding your inquiry, inspection, estimate, appointment, service, documentation, payment, maintenance schedule, or follow-up needs.
We may contact you by email, phone, text message, website form response, or other reasonable business communication methods. The official email address for written communication with Hive Industrial Services is office@hiveindustrialservices.com. You are responsible for providing accurate contact information and promptly notifying us of any changes.
Payments and Invoices
Payment terms will be provided in the estimate, invoice, written agreement, or other communication from Hive Industrial Services. Unless otherwise agreed in writing, payment is due according to the invoice terms.
Late or unpaid invoices may result in service delays, cancellation of future appointments, late fees where permitted by law, collection activity, or other remedies available under applicable law. Clients are responsible for reviewing invoices and notifying Hive Industrial Services of any billing questions within a reasonable time.
Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact Hive Industrial Services as soon as possible. Hive Industrial Services reserves the right to charge a cancellation, rescheduling, access, or trip fee if the client cancels with short notice, the property is inaccessible, required areas are locked or restricted, the service cannot be performed safely, required approvals or contacts are unavailable, or our team is delayed due to client-side issues.
Specific fees, if applicable, may be communicated before or after the scheduled service depending on the circumstances.
Emergency or After-Hours Services
Hive Industrial Services may offer emergency, priority, or after-hours services when available. Emergency or after-hours service may be subject to additional charges. Availability is not guaranteed and depends on staffing, location, safety conditions, equipment needs, and scheduling.
Website Use
This website is provided for general informational and business communication purposes. You agree not to use this website to submit false or misleading information, interfere with website operation, attempt unauthorized access to website systems, upload malicious code or harmful content, use the website for unlawful purposes, or copy or misuse website content, branding, images, or materials.
Hive Industrial Services may restrict access to the website or refuse service if we believe the website is being misused.
Website Content Accuracy
Hive Industrial Services makes reasonable efforts to keep website information accurate and current. However, we do not guarantee that all content is complete, error-free, or up to date at all times. Website content may be changed, updated, removed, or revised without notice.
Information on this website should not be relied upon as legal, insurance, fire code, health code, engineering, or professional compliance advice. For specific compliance questions, clients should contact the appropriate authority, inspector, insurance provider, attorney, or qualified professional.
Intellectual Property
All content on this website, including text, layout, graphics, images, service descriptions, logos, branding, icons, and design elements, is owned by or licensed to Hive Industrial Services unless otherwise stated. You may not copy, reproduce, distribute, modify, sell, publish, or use website content for commercial purposes without prior written permission from Hive Industrial Services.
Third-Party Logos, Standards, and References
This website may reference third-party organizations, certifications, standards, agencies, or logos for informational purposes. Such references do not necessarily mean endorsement, partnership, sponsorship, or approval unless expressly stated.
Hive Industrial Services is not responsible for the policies, decisions, requirements, content, or actions of any third-party organization, inspector, agency, certification body, insurance company, or website.
Limitation of Liability
To the fullest extent permitted by applicable law, Hive Industrial Services, its owners, employees, contractors, agents, and representatives shall not be liable for indirect, incidental, special, consequential, punitive, or economic damages.
This includes, but is not limited to, lost profits, business interruption, failed inspections, insurance disputes, fines or penalties, lost revenue, loss of use, third-party claims, or delays caused by access issues or pre-existing conditions. To the fullest extent permitted by law, any liability related to a specific service shall be limited to the amount paid by the client for that specific service.
Indemnification
You agree to indemnify, defend, and hold harmless Hive Industrial Services, its owners, employees, contractors, agents, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from your use of this website, your violation of these Terms, inaccurate information you provide, unsafe or undisclosed property conditions, third-party claims related to your facility, or your failure to comply with applicable laws, codes, lease terms, insurance requirements, or operational obligations.
No Warranty
Services and website content are provided on an "as available" and "as performed" basis. Hive Industrial Services does not make warranties beyond those expressly stated in a written agreement. To the fullest extent permitted by law, we disclaim implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Utah, without regard to conflict of law principles. Any dispute arising from these Terms, this website, or services provided by Hive Industrial Services shall be handled in the appropriate state or federal courts located in Utah, unless otherwise required by law.
Changes to These Terms
Hive Industrial Services may update or modify these Terms and Conditions at any time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the website or services after updates are posted means you accept the revised Terms.
Contact Us
For questions about these Terms and Conditions, service requests, scheduling, reports, documentation, or other business matters, please contact Hive Industrial Services at office@hiveindustrialservices.com or 801-866-5057.
Mailing address:
345 N Hwy 89, Suite 540256, North Salt Lake, UT 84054, United States.
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